Request account deletion

You can request deletion of your Keptly account and associated personal data here, even if you no longer have the app installed.

Email reytechnc@outlook.com from your account email if possible, and tell us which Keptly account to delete. We may verify that the account belongs to you before processing the request. You do not need to reinstall the app.

Delete from the app

If you are signed in, open Profile → Delete account and data and follow the confirmation steps. This permanently deletes your Keptly account. If you own a household with other members, you must transfer ownership or remove those members first; email us if you need help with that step.

What happens to your data

Your account, profile, and personal account settings are deleted. Shared household records may remain available to other household members. Some information may be retained for legal obligations, dispute resolution, security, or limited backup and log retention as explained in the Keptly Privacy Policy.

Deleting your Keptly account does not cancel an App Store or Google Play subscription. Cancel an active subscription through the store where you purchased it to avoid future charges.