Privacy Policy
Keptly is a household organization app owned and operated by Reytech LLC. Keptly helps users manage household tasks, calendars, shopping lists, pantry items, recipes, meal plans, home assets, service records, protected Vault documents, household members, uploaded content, exports, household reports, and feedback and support requests.
This Privacy Policy explains how Keptly collects, uses, stores, and protects information when you use the app.
By using Keptly, you agree to the collection and use of information described in this Privacy Policy.
1. Information We Collect
Keptly collects information you provide directly, information created through your use of the app, and limited technical information needed to operate, secure, and improve the app.
Account Information
- Your email address
- Your user ID
- Your display name or profile name, if provided
- Profile photos, logos, or account images you choose to upload
- Login and authentication information handled through our authentication provider
We use this information to create your account, keep you signed in, manage your household access, show your account identity in shared household areas, and support account-related features.
Household Information
- Household name
- Home type
- Household member relationships within the app
- Roles and permissions, such as owner, member, or Young member
- Household invitations
- Household join requests
- Household activity related to membership or permissions
- Daily Home Score snapshots linked to your account, including the score and factor totals used to calculate it
- Household Vacation mode date ranges used to pause recurring-task scoring
This information is used to organize app content by household, control who can view or manage household data, display your Home Score history, and apply Vacation mode to Home Score calculations.
Household Conversations and Reports
If you use the household Board or comment on household items, Keptly stores the posts and comments you create, your likes, your votes in Board polls, and your choices on task sign-up sheets. If you report a post, comment, or member, Keptly stores your account ID, the reason you select, and relevant details or a snapshot of the reported content so the report can be reviewed.
Tasks, Shopping, Pantry, and Records
- Tasks and due dates
- Task assignments
- Recurring task settings
- Task instructions, priorities, effort estimates, checklists, and activity history
- Shopping list items
- Store names, trip budgets, aisles, estimated prices, and checkout prices
- Product barcodes, product images, and product lookup results you save
- Pantry items
- Recipes, ingredients, favorites, and meal-plan entries
- Meal suggestions submitted for owner review, dinner poll choices, and votes
- Household diet styles, allergies, dietary restrictions, disliked ingredients, and meal-planning notes you choose to save
- Home assets, purchase details, rooms, warranties, and maintenance schedules
- Service providers
- Service records
- Notes
- Amounts or costs related to service records
- Uploaded documents, photos, receipts, invoices, warranties, or other files
- Exported household records, service history, provider lists, CSV files, and Home Binder PDF reports created at your request
- Export settings, such as report presets, date ranges, record filters, included sections, costs, notes, and document status
This information is used to provide the core features of the app.
Camera and Barcode Information
If you use barcode scanning, Keptly requests camera permission so the app can read a product barcode. Keptly does not save the live camera feed as part of barcode scanning. The barcode number is sent to Open Food Facts and Open Prices to request available product information and recent reference prices. If you save the result, the barcode and selected product details may be stored with your household Shopping or Pantry data.
Barcode product information and reference prices come from third-party community databases and may be missing, outdated, or inaccurate.
Household Vault and Biometric Authentication
Vault documents and related metadata may contain sensitive household information. Vault access is limited to household owners and adult members whom an owner authorizes. Young member accounts cannot access the Vault. Keptly requires password re-verification or supported device biometrics before displaying Vault contents.
Face ID, Touch ID, and other biometric matching are performed by your device and operating system. Keptly receives only the authentication result and does not receive or store your biometric template.
Google Calendar and Google Tasks Information
If you choose to connect Google, Keptly may access or store information needed for Google Calendar and Google Tasks syncing, such as connection status, calendar IDs or names, task-related calendar events, items in your default Google Tasks list, sync tokens, or technical identifiers needed to keep the selected sync features working.
Optional AI Features
When you actively use an AI feature, Keptly may send your request and the relevant household tasks, events, connected calendar details, recipes, meal plans, saved dietary preferences, Pantry or Shopping items, or service-record content to an AI service provider to generate the response you requested. Saved dietary preferences are sent only for an active meal-planning or recipe request after you accept the contextual disclosure. This may include task breakdowns, daily focus plans, calendar planning, meal suggestions, recipe drafts, or service-record extraction. AI suggestions are drafts and should be reviewed before you save or rely on them.
Keptly does not use this information to train generalized AI models and does not permit its AI provider to do so on Keptly's behalf.
Notifications Information
- Push notification tokens
- Notification preferences
- Reminder settings related to tasks or household activity
Payment and Subscription Information
Keptly may offer paid features or subscriptions. Payment processing and subscription management may be handled by third-party providers such as Apple, Google, or RevenueCat.
- Subscription status
- Plan type
- Renewal period
- Entitlement or access status
Keptly does not directly store your full payment card number.
Feedback, Logs, and Screenshots
- Feedback type
- Feedback message
- App version
- Build version
- Device model
- Operating system version
- Platform
- Recent app logs, if you choose to include them
- Screenshots, if you choose to attach them
This information is used to troubleshoot bugs, improve the app, and understand user issues. You should avoid submitting screenshots or feedback that include sensitive personal information unless it is necessary to explain the issue.
Technical and Usage Information
- App version
- Build version
- Device type
- Operating system
- Error logs
- Crash or diagnostic information
- Feature usage information
- Export activity, such as when a CSV or PDF export is created and the type of export selected
- Duplication activity, such as when a task, service record, provider, or task reminder is duplicated
- General product analytics used to understand app usage and improve features
For eligible owner and member accounts, optional product usage analytics stays off until you enable it in Preferences & privacy. You may turn it off again at any time. Young member accounts do not send this optional usage analytics to PostHog.
2. How We Use Information
Keptly uses collected information to:
- Create and manage user accounts
- Provide household organization features
- Sync and display household data
- Calculate and display Home Score history and apply household Vacation mode
- Manage household roles and permissions
- Review reports about household Board content and respond to safety concerns
- Send notifications and reminders
- Support Google Calendar and Google Tasks sync features
- Store and display service records and uploaded documents
- Create CSV exports and Home Binder PDF reports at your request
- Apply export presets, filters, and included sections selected by you
- Display profile images, logos, names, and household member identities where needed
- Process subscription access
- Respond to support or feedback requests
- Debug issues and improve app performance
- Understand how features such as exports, duplication tools, records, and subscriptions are used
- Detect, prevent, or address security issues
- Comply with legal obligations
We do not sell your personal information.
3. How Household Sharing Works
Keptly is designed for household collaboration. Information you add to a household may be visible to other members of that household depending on their role and permissions.
Household members may be able to see tasks, shopping lists, pantry items, recipes, meal plans, household dietary preferences, home assets, service records, assigned members, household activity, uploaded documents or receipts, household member names, roles, profile images, and account display information.
Household members may see meal suggestions and the choices and total vote counts in dinner and Board polls. Household owners can review meal suggestions. Keptly associates each poll vote with your account so you can cast one vote per poll and change it while the poll is open. Household poll results show totals, not a list of who voted for each option. In a small household, or when votes arrive one at a time, others may still infer your choice from changes in the totals.
Task sign-up sheets on the Board let household members see who has volunteered. Choosing to volunteer immediately assigns the task to your account and shows your name beside the sign-up item and assigned task. If you claimed the task yourself, you can leave while the sign-up is open and the task is not completed. Board Leave does not remove an assignment made by an owner or through a task edit. Liking a post does not volunteer you for or assign you a task.
Vault contents are treated differently from general household data. They are available only to household owners and adult members whom an owner authorizes. Young member accounts cannot access the Vault.
Reports about household Board posts, comments, or members may be reviewed by every owner of that household, including when the report concerns an owner's content or account. Keptly moderators may also review reports. The household review queue does not display which account submitted a report, but its details or timing may still reveal who made it, especially in a household with only one or two people. Keptly moderators may see the reporter's account ID. You may contact Keptly support directly if you do not want to submit a report to the household review queue.
You should only invite people you trust to your household. Household owners or users with certain permissions may be able to manage members, invitations, providers, service records, and other household data.
4. Uploaded Content
Keptly may allow users to upload files, images, screenshots, profile photos, logos, receipts, invoices, warranties, or service-related documents.
Uploaded content is used to provide app features and may be stored with our service providers.
You are responsible for the content you upload. Do not upload content that you do not have permission to use or share.
5. Exports and Downloaded Files
Keptly may allow users to export household data, service history, provider information, costs, notes, document status, missing receipt summaries, and other household record information as CSV files or Home Binder PDF reports.
Exported files are created at your request. Once you export, save, download, print, email, or share a file outside of Keptly, you are responsible for protecting that file and controlling who has access to it.
If you enable optional product usage analytics, Keptly may collect limited analytics about export activity, such as the export format, export type, and export source, to understand how export features are used and to improve the app.
Keptly does not sell exported household data or use exported household records for third-party advertising sales.
6. Third-Party Services
Keptly uses third-party services to operate the app. These services may process information on our behalf.
- Supabase for authentication, database, file storage, and backend services
- Expo services for app development, notifications, and builds
- RevenueCat for subscription management
- Apple or Google for app distribution, purchases, and platform services
- Google Calendar and Google Tasks APIs if you connect Google
- Open Food Facts and Open Prices for optional barcode product lookups and reference prices
- OpenAI API or another disclosed AI service provider when you choose to use an AI feature
- PostHog or similar analytics services for optional product usage analytics, feature usage, export activity, duplication activity, app events, and performance insights when an eligible user enables that sharing
- Other analytics, crash reporting, or infrastructure services we may use to operate and improve the app
These third-party services may collect and process information according to their own privacy policies.
Keptly requires service providers that receive user information to provide the same or equivalent protection described in this Policy and required by applicable platform rules.
7. Google Calendar and Google Tasks Data
If you choose to connect Google, Keptly may access calendar and task information needed to provide the syncing features you select.
Keptly may read your calendar list to identify your primary calendar; read, create, update, or delete events on calendars you own; and read, create, update, complete, or delete items in your default Google Tasks list. Google Tasks stores due dates but does not store Keptly task times.
Keptly uses Google Calendar and Google Tasks data only for user-facing features you choose, including syncing and optional Calendar AI planning. If you actively use Calendar AI and give the contextual consent shown in the app, Keptly may send only the relevant Google calendar or task details to its AI service provider to generate the requested plan. AI suggestions are not saved automatically.
Keptly does not use Google data for advertising, does not sell it, and does not use it to create, train, or improve generalized AI models. Keptly does not allow humans to read this Google data unless necessary for security, support, debugging, legal compliance, or with your permission.
Keptly's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
You may disconnect Google Calendar and Google Tasks access at any time through your account settings, Google account permissions, or the app if available.
8. Push Notifications
Keptly may send push notifications if you enable them. Notifications may include task reminders, household activity alerts, calendar-related reminders, app updates, or important service messages.
You can disable notifications through your device settings or app settings where available.
9. Children and Household Member Roles
Keptly account access is currently for people age 13 or older. A child under 13 should not create or use a Keptly account, including through a household invitation. A parent or household owner may use family features to organize their household, but an invitation or household role does not make an under-13 account available.
Keptly includes restricted household roles and family features for eligible users. The Young member role is for account holders age 13 or older and limits access to certain household features. It does not permit account use by anyone under 13.
If you believe a child under 13 has used Keptly or provided personal information, contact us at reytechnc@outlook.com so we can review the account and take appropriate action, including deletion where appropriate.
10. Data Storage and Security
Keptly uses reasonable technical and organizational measures to protect user information. However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.
You are responsible for keeping your login information secure and for controlling who you invite into your household.
Vault role checks, password re-verification, and device biometrics add protection but do not replace your responsibility to secure your account, device, exports, and copies of important documents.
11. Data Retention
Keptly keeps information for as long as needed to provide the app, comply with legal obligations, resolve disputes, enforce agreements, and maintain security.
Some data may remain in backups or logs for a limited period after deletion. Feedback, logs, and screenshots submitted through Keptly may be retained to troubleshoot issues and improve the app.
12. Your Choices and Controls
Depending on the feature, you may be able to:
- Update your account information
- Upload, change, or remove profile images and logos
- Create, edit, or delete household data
- Manage household members and invites
- Disable notifications
- Enable or disable optional product usage analytics in Preferences & privacy
- Deny or revoke camera permission in your device settings
- Disconnect Google Calendar and Google Tasks access
- Cancel subscriptions through Apple, Google, or the subscription provider
- Export household records or reports where available
- Request account or data deletion
- Contact us with privacy questions
Some information may be required to keep your account or household features working.
13. Account and Data Deletion
You may delete your account and associated personal information directly through the in-app Delete account and data screen. If you cannot access the app, you may request deletion through the public account deletion page or by contacting us at reytechnc@outlook.com.
For an emailed deletion request, please include the email address associated with your Keptly account so we can identify the correct account.
Completing account deletion removes your Keptly account, profile, personal settings, notification preferences, AI request history, and other personal account data, and ends your access to Keptly.
Some information may be retained for legal obligations, security, fraud or abuse prevention, dispute resolution, enforcement of agreements, or limited backup and log retention.
If you own a household with other members, you must transfer ownership or remove those members before using in-app deletion.
If your account is part of a shared household, some household data may remain available to other household members unless the household owner deletes that data or the household itself.
If you have an active subscription, you must cancel it through Apple, Google, or the platform where you purchased it. Deleting your Keptly account does not automatically cancel an active app store subscription.
14. Subscription Data
If you purchase a subscription, billing is handled by Apple, Google, RevenueCat, or another payment provider.
Keptly may receive subscription status information to determine whether premium features should be enabled.
To cancel or manage a subscription, use the subscription management tools provided by the platform where you purchased the subscription.
15. International Users
Keptly may be operated using service providers located in different regions. By using Keptly, you understand that your information may be processed and stored in locations outside your state, province, or country.
16. Do Not Sell Statement
Keptly does not sell your personal information.
Keptly does not use your household data, service records, exported files, screenshots, Google Calendar or Google Tasks data, uploaded documents, profile images, saved barcodes or product lookup results, or feedback logs for third-party advertising sales.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If we make material changes, we may notify users through the app, by email, or by updating the effective date at the top of this page.
Your continued use of Keptly after changes are posted means you accept the updated Privacy Policy.
18. Contact Us
If you have questions about this Privacy Policy, your data, or your privacy rights, contact us at:
Keptly / Reytech LLC
Email: reytechnc@outlook.com